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We're here to answer your questions,
solve your problems,
and make your life easier.

Phone

Speak to someone
for immediate help

1.888.783.7866

Chat

Talk to someone online
who can answer any question

Chat

What can we help you with?

Monday to Thursday: 8:30 a.m. to 8:00 p.m. ET
Friday: 8:30 a.m. to 5:30 p.m. ET

Toll free within Canada:
1.888.298.4515

From the U.S.:
1.416.227.6615

International:
(001) 416.227.9876

Email:
newaccounts@questrade.com

Fax:
1.888.837.1861

Monday to Friday: 7:30 a.m. to 8:00 p.m. ET

Toll free within Canada:
1.888.783.7866

From the U.S.:
1.416.227.9876

International:
(001) 416.227.9876

Email:
support@questrade.com

Fax:
416.227.0078

Monday to Friday: 8:00 a.m. to 4:30 p.m. ET

Toll free within Canada:
1.866.980.9590

From the U.S.:
1.416.227.6911

International:
(001) 416.227.6911

Note: A $45 fee is applied for trades executed through the trade desk.

Monday to Thursday: 8 a.m. to 9 p.m. EST
Friday: 8 a.m. to 5 p.m. EST
Saturday: closed
Sunday: 5 p.m. to 9 p.m. EST

Toll free from within Canada:
1.866.980.9591

From the U.S.:
1.416.227.6913

Outside Canada and the U.S.:
(001) 416.227.6913

Email:
fxcfd@questrade.com

Monday to Friday: 9 a.m. to 5 p.m. ET

Other inquires

If you believe the security on your account is compromised, please contact us immediately at 1.888.783.7866.

Date Questrade's offices Phone, email and live help support
Monday, January 1, 2018
New Year's Day
Closed Closed
Monday, February 19, 2018
Family Day
Closed Closed
Friday, March 30, 2018
Good Friday
Closed Closed
Monday, May 21, 2018
Victoria Day
Closed Open
Monday, July 2, 2018
Canada Day
Closed Open
Monday, August 6, 2018
Civic Holiday
Closed Open
Monday, September 3, 2018
Labour Day
Closed Closed
Monday, October 8, 2018
Thanksgiving
Closed Open
Tuesday, December 25, 2018
Christmas Day
Closed Closed
Wednesday, December 26, 2018
Boxing Day
Closed Open
Tuesday, January 1, 2019
New Year's Day
Closed Closed

Location and mailing address

Questrade
5700 Yonge Street, Unit G1
Toronto, ON
Canada
M2M 4K2