How to report a privacy breach
Protecting the privacy of your personal information is one of the most important things we do. So when someone has a concern about the privacy of their information, we treat this as a top priority.
Let’s start by defining a privacy incident (also called a privacy breach or violation): the improper or unauthorized collection, use, disclosure, retention, or disposal of your personal information. A privacy breach may occur within a corporation or off-site and may be the result of inadvertent errors or malicious actions by employees, third parties, partners in information-sharing agreements, or intruders.
If you believe your personal information has been shared without your permission, email us immediately at firstname.lastname@example.org or call 1.888.783-7866.
When you contact us have the following information handy:
- Your name
- Account number
- The answers to your account security questions
- The date of the incident
- The details about your personal information being shared without your permission
We’ll investigate and report back to you.