Legal & disclosures

Cash Back On Qualifying Transfers Offer

Eligibility


1. No registration is required for this offer. To be eligible for the Offer the individual must:

   a) Be a new or existing Client of Questrade, Inc. (‘Questrade’) or Questrade Wealth   
   Management Inc. (‘QWM’) with all their client accounts in good standing at the time of
   participating in the Offer;

   b) Be a legal resident of Canada;

   c) Have attained the age of majority in the Canadian province or territory the Client
   resides in; and

   d) Meet the additional requirements below.

Offer Rules


2. For this Offer, the following definitions apply:

   Cash Back: The Cash Back is determined by the following calculations

   Cash Back = 3% * (Net Qualifying Transfer Amount <=$10,000) + 1.5% * (Net
   Qualifying Transfer Amount >$10,000)

   Minimum Transfer Amount = $1,000 (per Client)

   Maximum Cash Back = $10,000 (per Client)

   Settlement Date: The date on which the last transfer of assets submitted during the
   Funding Period is complete and all related transactions are processed, resulting in
   the full and final crediting of the transferred assets to the Client’s Eligible Account.

 

Net Qualifying Transfer Amount = A - B

Where:

A is

The sum total value of each Qualifying Transfer (Transfer-in only; cash deposits are not eligible) submitted during the Funding Period, totaling $1,000 or more. The final value of each Qualifying Transfer used in this calculation will be determined on the date (‘Deposit Date’) the Qualifying Transfer is received into any of the Client’s Eligible Accounts and may be adjusted to reflect the market value of the assets received. If a Qualifying Transfer is denominated in US currency, the exchange rate on the Deposit Date will be used to determine the Canadian dollar value equivalent for the purposes of the calculation. For greater clarity, any Qualifying Transfer that is submitted but does not fully settle by the Cutoff Day (defined below) will be assigned a value of zero ('0').

And
B is

The sum total value of each withdrawal or transfer-out or other transaction that would have the effect of reducing the balance (each a ‘Withdrawal’) in any of the Client’s Eligible Accounts at any time during the Funding Period, calculated based on the gross amount as at the date each Withdrawal is processed. For greater clarity, during the Funding Period, any transfer between Questrade or QWM accounts that belong to different Clients or any transfer to an account that is neither an Eligible Account nor a Restricted Eligible Account, is considered a Withdrawal for the purposes of the Offer. If a Withdrawal is denominated in US currency, the exchange rate on the date the Withdrawal is processed will be used to determine the Canadian dollar value equivalent for the purposes of the calculation. For greater clarity, any deposit or withdrawal that occurs following the Funding Period, will be evaluated in light of the Hold Period, to determine whether there needs to be a reduction to the Net Qualifying Transfer Amount in line with the Hold Period requirements.

The Cash Back shall be divided into 24 equal payments and paid monthly to the Client provided the Client continues to meet the conditions of the Hold Period. The Cash Back shall be paid in Canadian currency. Any Cash Back payment due for the preceding calendar month shall be paid during the first week following that month's end. The Settlement Date has to occur before any Cash Back payment is made and must occur no later than May 30, 2025 (the 'Cutoff Day') or no payments will be made whatsoever. At Questrade or QWM's sole discretion, if the settlement of transferred assets is not completed by the time the first payment is scheduled, but the Settlement Date occurs prior to the Cutoff Day, a catch up payment can be made at a time of Questrade or QWM's choosing during the 24 month payment period commencing April 1, 2025.

Client: A new or existing Questrade or QWM client. For the purposes of this Offer, to determine eligibility and Cash Back calculations, each of these is considered a unique Client: (a) an individual associated with a unique User ID, holding one or more accounts where each account has only one account holder; (b) an account holder of a joint Restricted Eligible Account; (c) an entity (such as a corporation) holding a Restricted Eligible Account. The $1,000 minimum transfer amount and $10,000 maximum Cash Back apply per Client.  For greater clarity no others would be considered Clients.

Eligible Account: To be an Eligible Account, the account must be an existing or new Questrade or QWM account and must be in good standing.

These accounts are all Eligible Accounts: a non-registered individual margin account; a non-registered individual cash account; a non-registered informal trust account; an individual Registered Retirement Savings Plan (‘RRSP’); an individual Registered Retirement Income Fund (‘RRIF’); a Registered Education Savings Plan (‘RESP’), a registered Locked-in Plan; a Tax Free Savings Account (‘TFSA’); a First Home Savings Account (‘FHSA’); a Locked-in Retirement Account (‘LIRA’); a Locked-in Retirement Savings Plan (‘LRSP’).

These accounts are not Eligible Accounts and are excluded from this Offer: Any Forex or CFD account.

The following accounts are Eligible Accounts but have additional restrictions (each a ‘Restricted Eligible Account’): i) any account that Questrade or QWM refers to as an entity account, such as any corporate, partnership, sole proprietorship, or formal trust account; or ii) any joint account (does not include spousal RRSPs or RRIFs). A Restricted Eligible Account can only be used for this Offer on its own; this means that no Restricted Eligible Account may combine with any other account for the purposes of this Offer.

Funding Period: The Funding Period begins on February 10, 2025, and ends on February 28, 2025. To be considered a Qualifying Transfer, transfers totaling the Minimum Transfer Amount must be submitted during this period.

Hold Period: The Hold Period begins March 1, 2025, and extends until the final scheduled Cash Back payment on or about April 2, 2027. During this period, a Withdrawal limit of 5% (excluding mandatory withdrawals from certain retirement plans or withdrawals for a home buyers plan from RRSPs) of the Net Qualifying Transfer Amount (as adjusted) applies. The Net Qualifying Transfer Amount is initially determined on the Settlement Date. Following the end of each calendar month (typically during the first week of the next calendar month), a lookback calculation of the Net Monthly Withdrawal will be made as follows, to determine if an adjustment to the Net Qualifying Transfer Amount is required:

Net Monthly Withdrawal = Sum of Net Withdrawal Closing Balances for each Day in the Calendar Month + Any Carryover Balance from the previous Calendar month

Net Withdrawal Closing Balance will be calculated daily at the end of each day in each calendar month, in accordance with the following calculation:

Net Withdrawal Closing Balance = A - B

Where: 

A   is the sum total value of each withdrawal or transfer-out or other transaction that would have the effect of reducing the balance (each a ‘New Withdrawal’) in the Client’s Eligible Account during the day the New Withdrawal occurs. If a New Withdrawal is denominated in US currency, the exchange rate on the date of the New Withdrawal will be used to determine the Canadian dollar value equivalent for the purposes of the calculation.  For greater clarity, any transfer between Questrade or QWM accounts that belong to different Clients or any transfer to an account that is neither an Eligible Account nor a Restricted Eligible Account, is considered a New Withdrawal for the purposes of the Offer.

And 

B   is the sum total value of the cumulative deposits made during the day (each a ‘New Deposit’), with each New Deposit valued as at that date (‘Deposit Date’) when the New Deposit is received into the Client’s Eligible Account.  If a New Deposit is denominated in US currency, the exchange rate on the Deposit Date will be used to determine the Canadian dollar value equivalent for the purposes of the calculation.

To avoid a reduction in future payments, the Net Monthly Withdrawal amount calculated must be less than 5% of the Net Qualifying Transfer Amount.  Where this 5% limit is exceeded, the Net Qualifying Transfer Amount will be permanently reduced by the full Net Monthly Withdrawal amount calculated. Future payments will be based on this reduced amount and the other Hold Period rules will continue to apply and further reductions are possible in the event of additional New Withdrawals. Previous payments will not be clawed back.  Where the Net Monthly Withdrawal is less than 5% but not zero, that lesser amount will be carried forward whether positive (more New Withdrawals than New Deposits) or negative (more New Deposits than New Withdrawals) and included as part of the next Net Monthly Withdrawal calculation. Where the Net Qualifying Transfer Amount is reduced, the Carryover Balance is reset in the next Net Monthly Withdrawal calculation and will have a value of zero. Payment for the preceding calendar month will be made during the first week following that month's end but only after completing the Net Monthly Withdrawal calculation (and any corresponding adjustment to the Net Qualifying Transfer Amount as applicable). 

New Deposits must meet all of the following conditions:

a)   The deposit must be in Canadian or US currency; in cash or investable assets. Investable assets exclude any securities that are restricted, subject to a cease trade order or other restriction or that are non-listed and without independent evidence of current value acceptable to Questrade or QWM.

b)   The deposit must be received into the Client’s Eligible Account during the Hold Period.

c)   The deposit must not originate from a Questrade or QWP account.

Offer: Means this ‘Cash Back on Qualifying Transfers Offer’.

Qualifying Transfers:
Qualifying Transfers are transfer-in only and can refer alternately to the transfer itself as well as the assets being transferred; cash deposits are not eligible. Transfers-in may include cash and/or eligible securities. Transfers must originate from an institution not part of Questrade Financial Group. Transfers from Questrade, QWM, or their affiliates are excluded. Any cash or eligible securities transfer-ins submitted outside the Funding Period are excluded.

3. To qualify for the Offer:

    a) The Client must submit to Questrade one or more transfers-in totaling $1,000 or
    more during the Funding Period. These transfers must settle in the Client's account
    by the Cutoff Day before any Cash Back payments are issued. If a payment is
    missed due to any transfers not settling prior to the scheduled payment date, a
    catch-up payment may be included in subsequent payment periods, at Questrade or
    QWM’s sole and absolute discretion.

    b) The Client’s receipt and continued retention of a Cash Back payment, at any time,
    shall indicate the Client accepted the Offer and its corresponding terms and
    conditions.

    c) The Client must ensure the Hold Period is respected.

    d) The Cash Back will be paid to a non-registered Questrade or QWM account (the
    'Receiving Account'), prioritized as follows per Client: (1) Cash Account (oldest if   
    multiple); (2) Margin Account (oldest if multiple). If the Client does not have a non-
    registered cash or margin account, Questrade and QWM may, in their sole and
    absolute discretion, notify the Client within 30 days of the first payment due date and
    provide a 90-day grace period from notification to open a Receiving Account. Failure
    to open a Receiving Account within the grace period will result in forfeiture of the
    Cash Back.  An Informal Trust account may not be used as a Receiving Account.

4. Once the Minimum Qualifying Transfer Threshold is met, Clients who participate in the Offer and otherwise comply with the conditions set out herein, are eligible to receive a Cash Back.

5. This Offer is made to all eligible Questrade or QWM Clients and is non-transferable. The Cash Back is non-transferable, and cannot be applied retroactively.

6. Except for the ‘Transfer for Free’ (transfer-in fee rebate) promotion and the $0 management fee offer or as Questrade or QWM permit in their sole and absolute discretion, this Offer cannot be combined with any other Questrade or QWM offer or promotion.

General


7. There may be tax implications associated with the Cash Back. Clients who
participate in the Offer may wish to consult a tax professional for additional guidance.

8. 
The value of assets transferred may be subject to market fluctuations and foreign exchange rate changes at the time of settlement. The final value used for calculating the Cash Back will reflect these adjustments.

9. The Client assumes all risk of any damage that may arise in connection with participating in this Offer. Without limiting the generality of the foregoing, the participating Client hereby: (a) forever releases and discharges Questrade, QWM and their parent company, affiliates, and related and associated entities and employees, directors, officers, suppliers, agents, sponsors and administrators of each (collectively, the “Releasees”), from and against any and all claims, actions, costs, liabilities, judgments, damages, obligations, losses, penalties, and expenses of any kind or nature whatsoever (including legal fees) (collectively, the “Claims”) in any way arising directly or indirectly out of any injury, loss, or damage that Client may suffer as a result of, or in connection with the participation in the Offer or any promotion-related activity, including the payment of the Cash Back to an Eligible Account and subsequent use of the Cash Back; and (b) indemnifies, defends and holds harmless the Releasees from and against any and all damages, loss and expenses, including legal fees, which may be suffered directly or indirectly by reason of the Client’s own negligence or willful misconduct during or in connection with the participation in the Offer.

10. This Offer is subject to all applicable laws, regulations, and applicable self-regulatory organization rules and standards.

11. All currency shown in these terms and conditions are in Canadian dollars unless otherwise indicated.

12. Questrade and QWM reserve the right to cancel, amend, withdraw or restrict this Offer, in whole or in part, at any time without notice.

13. The decisions and interpretations of Questrade or QWM with respect to any aspect of this Offer are final and binding on all participating Clients without right of appeal.

14. If Questrade or QWM determines a Client has committed or suspects a Client of fraud, abuse, manipulation, violating these terms, or gaming the Offer construct in a way that runs counter to how the Offer was intended to operate, Questrade and QWM may, in their sole and absolute discretion, take any action they consider appropriate, including but not limited to, disqualification and removal from any current or future offers or promotions, forfeiture or withdrawal of the Cash Back and associated benefits, closure of the Client’s accounts with Questrade and QWM.


Questrade is a registered investment dealer, a member of the Canadian Investment Regulatory Organization

(‘CIRO’) and a member of the Canadian Investor Protection Fund (‘CIPF’), the benefits of which are limited to the activities undertaken by Questrade. QWM is a registered Portfolio Manager, Investment Fund Manager, and Exempt Market Dealer. Questwealth Portfolios (‘QWP’) is a service provided by QWM. Questrade provides administrative, trade execution, custodial, and reporting services for all QWP accounts.

© 2025, Questrade, Inc. All Rights Reserved. Last modified: May 26, 2025