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Need a hand? We’re here to answer your questions and help you confidently take control of your financial future.
Have a question? We’re here to help.
To help you find a solution as quickly as possible, we’ve assembled answers to common questions.
Frequently Asked Questions
Didn’t find what you were looking for? Check out our Learning Centre. Learn more
Explore our list of tax resources to help you come tax time.
Learn about key contribution dates for your FHSA. Must read to make sure your contributions are captured correctly.
Effortlessly fund your Questrade account and explore your options.
Discover the different withdrawal options, processing times and potential tax implications for different account types.
Easily transfer your account to Questrade from another brokerage.
Learn more about moving funds and investments between your Questrade accounts.
Opening an Account
Chat Hours:
Monday - Friday 7:30 AM to 8 PM ET
Saturday & Sunday 10 AM - 4 PM ET
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Toll-free within Canada
1.888.298.4515 (opens in a new tab)
From the U.S.
1.416.227.6615 (opens in a new tab)
International
(001) 416.227.6615 (opens in a new tab)
Phone Hours:
Monday - Friday 7:30 AM to 8 PM ET
Saturday & Sunday 10 AM - 4 PM ET
Email:
Visit the Questrade Centre
5700 Yonge St, North York, ON M2M 4K2
In-Person Hours:
Monday-Friday, 9 AM to 5 PM EST
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Questrade Wealth Management Inc. (QWM) and Questrade, Inc. are wholly owned subsidiaries of Questrade Financial Group Inc. Questrade, Inc. is a registered investment dealer, a member of the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF), the benefits of which are limited to the activities undertaken by Questrade, Inc. QWM is not a member of CIRO or the CIPF. Questrade, Inc. provides administrative, trade execution, custodial and reporting services to you. QWM is a registered Portfolio Manager, Investment Fund Manager, and Exempt Market Dealer and is responsible for managing your account and the investment portfolios within it by providing trade instructions to Questrade, Inc. Questwealth Portfolios® is a service provided by QWM.
