Due to unprecedented demand, you may experience longer than normal wait times when contacting us.

Let’s talk

Need a hand? We’re here to answer your questions, solve your problems and help you confidently take control of your financial future.

Chat with Questrade

For immediate answers, connect through our secure chat. For more detailed assistance, give us a call or send us an email.

chat

Connect with a Questrade specialist

Tell us how we can help, and we’ll connect you with the right specialist.

phone icon

Toll-free within Canada
1.888.783.7866

Location and mailing address

5700 Yonge Street, Unit G1
Toronto, ON
Canada
M2M 4K2

In order to do our part to slow the transmission of the virus and for the health of our staff, our retail location will be closed until further notice.

Holiday Closures

DateQuestrade's officesPhone, email and chat
Wednesday, January 1, 2020
New Year's Day		ClosedClosed
Monday, February 17, 2020
Family Day		ClosedClosed
Friday, April 10, 2020
Good Friday		ClosedClosed
Monday, May 18, 2020
Victoria Day		ClosedOpen
Wednesday, July 1, 2020
Canada Day		ClosedOpen
Monday, August 3, 2020
Civic Holiday		ClosedOpen
Monday, September 7, 2020
Labour Day		ClosedClosed
Monday, October 12, 2020
Thanksgiving		ClosedOpen
Friday, December 25, 2020
Christmas Day		ClosedClosed
Monday, December 28, 2020
In lieu of Boxing Day		ClosedOpen
Friday, January 1, 2021
New Year's Day		ClosedClosed

Always here to help

See why people love Questrade.

Jessica C.

"Questrade chat is the best customer service system ever. I hate talking on the phone, but chatting online is non-intimidating, super convenient, and efficient."

Amanda F.

"Quick customer service. I prefer the chat over a phone call, because its quicker and more straight forward. Also low fees!!!"

Richard M.

"Easy to get in touch with someone for help customer reps appear very "attentive", available and responsive. A++ customer service."