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Need a hand? We’re here to answer your questions, solve your problems and help you confidently take control of your financial future.

Chat with Questrade

For immediate answers, connect through our secure chat. For more detailed assistance, give us a call or send us an email.

Connect with a Questrade specialist

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Toll-free within Canada
1.888.783.7866

Location and mailing address

5700 Yonge Street, Unit G1
Toronto, ON
Canada
M2M 4K2

Monday to Friday: 9:00am to 5:00pm ET

In order to do our part to slow the transmission of the virus and for the health of our staff, our retail location will be closed until further notice.

Holiday Closures

Date	Questrade's offices	Phone, email and chat
Friday, January 1, 2021 New Year's Day	Closed	Closed
Monday, February 15, 2021 Family Day	Closed	Closed
Friday, April 2, 2021 Good Friday	Closed	Closed
Monday, May 24, 2021 Victoria Day	Closed	Open
Thursday, July 1, 2021 Canada Day	Closed	Open
Monday, August 2, 2021 Civic Holiday	Closed	Open
Monday, September 6, 2021 Labour Day	Closed	Closed
Monday, October 14, 2021 Thanksgiving	Closed	Open
Monday, December 27, 2021 In lieu of Christmas Day	Closed	Closed
Tuesday, December 28, 2021 In lieu of Boxing Day	Closed	Open
Monday, January 3, 2022 In lieu of New Year's Day	Closed	Closed

Always here to help

See why people love Questrade.

"Questrade chat is the best customer service system ever. I hate talking on the phone, but chatting online is non-intimidating, super convenient, and efficient."

"Quick customer service. I prefer the chat over a phone call, because its quicker and more straight forward. Also low fees!!!"

"Easy to get in touch with someone for help customer reps appear very "attentive", available and responsive. A++ customer service."