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Working hard to protect our customers

With Questrade, you can rest assured that your money, your account and your personal information are protected.

Your money is in good hands

We go above and beyond to protect your account with an additional $10 million in private insurance.

Regulated by CIRO and CIPF member

Keeping your account secure

Invest confidently knowing your account is encrypted and securely stored. See some of the other ways we use technology and infrastructure to protect your Questrade account.

Digicert

Know when it’s safe to go ahead with your transaction.

Last Login

Get alerted when there’s suspicious activity in your account.

Touch/Face ID

You and only you can log in to your account.

PIN

Save time on security questions when you call or chat.

Online Security Guarantee

100%

reimbursement

We take your security very seriously. That’s why we offer 100% reimbursement for any unauthorized transactions in your Questrade account that result in direct losses to you.

see terms & conditions

Protecting your personal information

We care deeply about your privacy. You can rest easy knowing that we protect the confidentially and security of personal and financial information you share with us. We never sell, trade or share your information with anyone.

See our Privacy Policy

Helping you protect yourself

Get tips, info and recommendations on how you can protect yourself against fraud, scams and threats online—on or off of Questrade.

Get answers to frequently asked questions

Yes, all self-directed accounts are insured up to $10 million.

Yes, all managed accounts are insured up to $10 million.

This insurance covers you in case Questrade goes out of business.

Customers accounts are protected by the CIPF’s Investment Dealer Fund in accordance with its Coverage Policy. A brochure describing the scope and nature of coverage, as well as the limitations and exclusions of coverage, is available upon request or at www.cipf.ca.