Online security guarantee
100% reimbursement for unauthorized transactions
You want to make sure your investments are secure and so do we!
That’s why we have an Online Security Guarantee. We guarantee 100% reimbursement for any unauthorized transactions in your Questrade account that result in direct losses.
Security is a shared responsibility
Online security tips
- Always sign out of your investment account and close your Internet browser when you’re finished
- Never share your password with anyone and make sure to change it regularly
- Avoid logging in to your account from public WIFI networks, libraries, or Internet cafés
- Regularly review your account activity, statements, and trade confirmations
- Make sure you comply with all relevant terms and conditions of our Online Security Guarantee
- Email us immediately at [email protected] if you notice any suspicious activity in your account or believe someone knows your password