When you’re looking to transfer the investments out of your Questwealth account, this can only be done if you’re closing the account through a ‘full in-kind transfer request’. All of the investments can be transferred as-is (also
known as in-kind) to either a self-directed Questrade account, or even another Questwealth account.
If the investments are transferred into another Questwealth portfolio with a different account type (I.e. when ‘rolling over’ an RRSP to a RIF) please be aware that the investments may be re-balanced to fit the new portfolio.
For example: In the calendar year that you turn 71, you will need to ‘roll over’ your RRSP to a new Questwealth RIF account. Your original Questwealth RRSP had a ‘balanced’ risk level and asset allocation, and for your new
RIF, you have selected a ‘conservative’ risk level and asset allocation.
In this scenario, some of the ETFs would be sold, and the asset allocation of your ‘original’ portfolio/account would change to the new risk level and asset allocation. If both accounts are set to the same risk level and asset allocation,
the only changes to the portfolio would be for minor re-balancing.
To request a full transfer of investments out of a Questwealth account into a self-directed account, please contact us at support@questrade.com, through live chat, or at 1.888.783.7866.
Please be aware that this request will close the Questwealth account.
If you’re emailing instructions, please include both the originating & destination account numbers, as well as specific instructions for the transfer.
Note: Fractional units or shares (any listed holding in your Questwealth portfolio that is less than 1, i.e. not whole shares) cannot be transferred "in kind" to a self-directed account or other financial institution. They will be liquidated and transferred as cash, arriving in your account within a week after any whole shares (to account for the trade settlement period).
