Legal & disclosures
Questrade Plus Summer 2026 Free Trial Offer
1. Overview
These Terms and Conditions ("Terms") govern two limited-time offers made available in connection with the relaunch of Questrade Plus: (a) a free trial offer for new subscribers (the "Free Trial Offer"), described in Section 2; and (b) a complimentary access period for eligible existing subscribers (the "Existing Subscriber Offer"), described in Section 3. Both offers provide free access to Questrade Plus through September 30, 2026, after which regular paid subscription terms apply.
By enrolling in either offer, you agree to these Terms, which apply during the applicable offer period and are supplementary to the Questrade Client Account Agreements & Disclosures Documents, Privacy Policy, and any other relevant documents (together the "Client Agreement"). In the event of any conflict between these Terms and the Client Agreement, these Terms shall prevail only with respect to the applicable offer.
2. Free Trial Offer (New Subscribers)
2.1. Limited time. The Free Trial Offer is a limited-time promotion available starting July 29, 2026 to new Questrade Plus subscribers who meet specific eligibility criteria, as determined by Questrade and detailed below. The Free Trial Offer is available for enrollment through September 30, 2026.
2.2. One per customer. The Free Trial Offer is limited to one per customer. Having previously subscribed to Questrade Plus, or having used a Questrade Plus free trial, prior to July 29, 2026 does not affect your eligibility — provided you do not currently hold an active Questrade Plus subscription (see Section 2.3). This offer cannot be combined with other promotional offers, unless explicitly stated.
2.3. Requirements & eligibility. To be eligible for the Free Trial Offer, you must: (a) be a new Questrade Plus subscriber who does not currently hold a Questrade Plus subscription; and (b) have at least one Questrade, Inc. ("Questrade") self-directed or Questwealth Portfolio account completed and in good standing at the time of enrolling.
2.4. Duration. After you enroll in the Free Trial Offer, you will receive free access to Questrade Plus through September 30, 2026, regardless of the date on which you enroll (the "Free Trial Period").
2.5. Recurring billing, payment, and taxes. On October 1, 2026, your subscription will continue and your indicated form of payment will be automatically billed for the first subscription period at the Questrade Plus monthly subscription fee ($19.99 + applicable taxes), and will automatically renew each period until cancelled. By claiming the Free Trial Offer, you agree to enroll in a Questrade Plus subscription beginning October 1, 2026 on this basis. To avoid being charged, you must cancel before 11:59 PM ET on September 30, 2026. All subscription fees are in Canadian dollars and are subject to applicable taxes.
2.6. Cancellation. You may cancel your Free Trial at any time before 11:59PM ET on September 30, 2026. If you cancel during the Free Trial Period, you will retain access to Questrade Plus features for the remainder of the Free Trial Period. You cannot reactivate this Free Trial Offer.
2.7. Professional traders. If you are considered a professional trader for market data reporting purposes, you remain eligible for the Free Trial Offer but will not receive Questrade Plus’ included real-time streaming market data during the Free Trial Period. Professional market data can be purchased separately and fees can be found on the Questrade website.
3. Existing Subscriber Complimentary Access Period
3.1. Eligibility. The Existing Subscriber Offer is available to customers who hold an active (free or paid) Questrade Plus subscription as of July 29, 2026. Customers whose Questrade Plus access is sponsored through Questrade Reserve benefits are not eligible for this offer, as their access is governed by the applicable Questrade Reserve benefits terms.
3.2. Complimentary access period. Eligible existing subscribers will receive complimentary access to Questrade Plus from July 29, 2026 through September 30, 2026 (the "Complimentary Period"). No charges will be applied to eligible existing subscribers during the Complimentary Period.
3.3. No action required. The Complimentary Period is applied automatically to eligible subscribers. No enrollment, code redemption, or other action is required.
3.4. Billing resumption. Regular paid subscription billing will resume on October 1, 2026 at the Questrade Plus monthly subscription fee ($19.99 + applicable taxes). All subscription fees are in Canadian dollars and are subject to applicable taxes.
3.5. Cancellation. You may cancel your subscription at any time. If you cancel before 11:59PM ET on September 30, 2026, you will retain access to Questrade Plus features for the remainder of the Complimentary Period and will not be charged for any subsequent subscription period. If you cancel on or after October 1, 2026, standard subscription cancellation terms apply.
3.6. Professional traders. If you are considered a professional trader for market data reporting purposes, you will be eligible for the Existing Subscriber Offer but will not receive Questrade Plus’ included real-time streaming market data during the Complimentary Period. Professional market data can be purchased separately and fees can be found on the Questrade website.
4. Limitation of Liability
Questrade, its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, either offer or the Questrade Plus subscription service.
5. Change to Terms
Questrade reserves the right to modify these Terms or cancel either offer described herein, in whole or in part, at any time without prior notice. Cancellation of an offer will not impact eligible subscribers who have already started their Free Trial Period or Complimentary Period.
6. Miscellaneous
6.1. Governing law. These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
6.2. Headings for convenience only. The headings and subheadings used in these Terms are for convenience and reference only and shall not affect the interpretation or construction of these Terms.
6.3. Language. You acknowledge having received the French version of this document before expressing your intention to contract exclusively in English. Vous reconnaissez avoir reçu la version française du présent document avant d’avoir exprimé votre volonté de contracter exclusivement en anglais.
6.4. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.